All Features
Erin Vogen
Utility companies play an essential role in our communities, supporting our well-being and quality of life. But providing always-on services that rely heavily on machinery, technology, and other assets can pose a challenge. In the dynamic and demanding world of utilities, mastering the art of asset…
Phanish Puranam, Asher Lawson, Miguel Sousa Lobo
Just two months after its launch in late 2022, ChatGPT reached 100 million monthly active users. Along with other advanced language models, it quickly began encroaching on territory traditionally exempt from automation, such as tasks requiring creativity, intuition, and decision-making.
So, what…
Jones Loflin
By now you will have already broken one or more of your resolutions for the new year. You didn’t mean to; it was just so hard to keep that major commitment. While I do believe in setting worthwhile and measurable goals for a new year, I prefer identifying small changes I can sustain throughout the…
Scott A. Hindle, Douglas C. Fair
So far in this series our focus has remained on statistical process control (SPC) in manufacturing. We’ve alternated between more traditional uses of SPC that remain relevant in this digital era and discussing uses of SPC and its related techniques that are enabled by the marvels of modern…
James Chan
The term lean maintenance describes a methodology that focuses on eliminating waste and continually identifying opportunities for improvement. Over time, a lean approach to maintenance extends the useful life of assets, maximizes profitability, improves resource allocation, and enables more…
Alonso Diaz, Maria DiBari
Quality consistently ranks among organizations’ foremost competitive priorities; it’s a prerequisite for success in the global marketplace. Firms that want a competitive edge do it by delivering products that meet customer needs and function as intended.
Despite the long-standing emphasis on the…
Mike Figliuolo
By eliminating low-value work from your life, you can focus on more important things. Get rid of difficult customers and focus on driving your business instead.
To get your new year started right, I’d like to share with you what I’ve been taught by homemade bread, lawn mowers, and cheap customers…
Adam Grant
Nano Tools for Leaders—a collaboration between Wharton Executive Education and Wharton’s Center for Leadership and Change Management—are fast, effective tools that you can learn and start using in less than 15 minutes, with the potential to significantly affect your success and the engagement and…
Harry Hertz
Let me introduce the five “Al” siblings: informational, aspirational, foundational, directional, and decisional. Also, meet their young cousin, survival.
In my years of learning about organizations and teaching graduate students about strategy and organizational analysis, I have seen several key…
Donald J. Wheeler
When do we need to fit a lognormal distribution to our skewed histograms? This article considers the basic properties of the lognormal family of distributions and reveals some interesting and time-saving characteristics that are useful when analyzing data.
The lognormal family of distributions…
Greg MacDonald
As we launch into Industry 4.0, the need for advanced automation and high-performance connectivity solutions intensifies, requiring protocols like Industrial Ethernet for maximum efficiency and productivity. Products like ix Industrial and Single Pair Ethernet are ideal new interconnects, offering…
Scott A. Hindle, Douglas C. Fair
You are assigned a new task to demonstrate that an existing process will have the capability to meet newer and tighter specifications. The change in specifications for critical-to-quality characteristic P is due to new regulatory requirements; hence, the specifications must be met. The task is…
Douglas C. Fair, Scott A. Hindle
Just a few decades ago, today’s personal technology was a science fiction pipe dream. Powerful computers (smart phones) that fit in our pockets; global positioning satellites for our traveling convenience; and homes where lights, security systems, and locks can be controlled remotely. It’s all just…
Jeff Roscher
In the ever-evolving landscape of manufacturing, operational efficiency is paramount. The seamless functioning of machinery not only ensures optimal production but also minimizes downtime and associated costs. However, for a certain manufacturing company that had been operating in a reactive…
James Barai
Environmental consciousness is a priority for both consumers and businesses, now more than ever. Sustainable business practices continue to gain popularity across various industries, including the nutrition and food industry. In this realm, scientific laboratories are a resource-intensive space as…
Erin Vogen
One large concern when maintaining a business’ facilities and assets is cost. Managing the costs of repairs, new parts, and personnel can present a challenge.
Although maintenance can be costly, it’s important to see it as an investment that prolongs equipment life span, enhances productivity, and…
Scott A. Hindle, Douglas C. Fair
Parts 1, 2, and 3 of our series on statistical process control (SPC) have shown how data can be thoughtfully used to enable learning and improvement—and consequently, better product quality and lower production costs. Another area of SPC to tap into is that of measurement methods. How do we ensure…
Etienne Nichols
At one point in my career, after managing design controls and risk management documentation, I decided to move on.
When the day came to put in my two-week notice, I walked over to another engineer’s cubicle with the news. “From now on,” I said, “design controls are yours.”
I’ll never forget the…
Donald J. Wheeler
Fourteen years ago, I published “Do You Have Leptokurtophobia?” Based on the reaction to that column, the message was needed. In this column, I would like to explain the symptoms of leptokurtophobia and the cure for this pandemic affliction.
Leptokurtosis is a Greek word that literally means “thin…
Chris Caldwell
As the growth in fulfillment warehouses, e-commerce, and third-party logistics skyrockets, and unique customer demands evolve, more companies are exploring the concept of dark warehouses—fully automated, “lights-out” facilities that use intelligent, interconnected devices to operate without human…
Douglas C. Fair, Scott A. Hindle
Data overload has become a common malady. Modern data collection technologies and low-cost database storage have motivated companies to collect data on almost everything. The result? Data overload. Unfortunately, few companies leverage the information hidden away in those terabytes of data.
There…
Megan Wallin-Kerth
We all make mistakes. Despite a vigorous editing process, there may even be one in this article! Although everyone makes mistakes, not everyone owns up to them, and thus they miss an opportunity to grow, learn, and—if they appreciate and apply what they’ve learned—consistently improve the quality…
Eric Whitley
Historically, manufacturing processes have often involved substantial waste. From the early days of industrialization, companies have prioritized production speed and volume over efficient resource use. As resources seemed abundant and environmental consciousness was low, excessive waste became an…
Donna McGeorge
Nano Tools for Leaders—a collaboration between Wharton Executive Education and Wharton’s Center for Leadership and Change Management—are fast, effective tools that you can learn and start using in less than 15 minutes, with the potential to significantly improve your success.
The goal
Invest your…
Scott A. Hindle, Douglas C. Fair
We are one year away from the 100th anniversary of the creation of the control chart: Walter Shewhart created the control chart in 1924 as an aid to Western Electric’s manufacturing operations. Since it’s almost prehistoric, is it now time to leave the control chart technique—that started out using…